Telecom Customer Service Agent

Access mission-critical resources instantly all in one place:

• Parse through thousands of pages of documents to find the answers you need in seconds, dramatically decreasing response times.
• Search for relevant issues in tracking systems like Jira to find known issues and bug fixes without context switching. Your agent can even be configured to take actions on your behalf, allowing your customer service agents to create new tickets right from their dashboard.
• Connect your communication service like Slack or Discord, and quickly find relevant conversations.
• Browse the web for answers without leaving your customer. No need for multiple browser tabs.