Help your team serve customers faster with more accuracy using a copilot. Provide your copilot policy documentation, product information, forms, and anything else your customer service agents need. Squid AI can parse through thousands of pages of documents to get the relevant information in seconds.
Connect your ticketing system, internal chat, and other services your agents use to give them the tools they need to be successful all in one place. Your copilot can be configured to search for open tickets, open new tickets, find conversations on specific topics, and much more. Fine-grained security rules ensure that each copilot user can only access the capabilities and conversations they're permitted to.